Returns & Exchanges

At OWC, we stand behind our high-performance hardware and upgrades with a 30-day satisfaction guarantee. If your purchase does not meet your technical requirements, we are here to help with a streamlined return or exchange process.

1

Initiate an RMA

Log into your OWC account and visit the order history section to request a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Securely pack the item in its original packaging, including all cables, manuals, and accessories to ensure a full refund.

3

Label and Ship

Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our technicians verify the hardware's condition, your refund or replacement will be processed within 3-5 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing